IT & Project Manager

Company IT Infrastructure System Setup & Graphic Designing

• Designed logos, product labels, flyers, and other visual materials to support branding and marketing efforts
• Set up and configured LAN systems, ensuring stable and secure network connectivity across workstations.
• Developed and maintained a custom Manufacturing Management System to streamline production and inventory workflows
• Created and executed marketing strategies to boost visibility, attract customers, and improve overall business performance.
• Handled administrative duties and provided day-to-day technical support to ensure smooth business operations.

Associate

• Scanning of items to be placed in bins and on shelves as quick as possible. Once you scan the item it will tell you what type of bin your product needs to go in. You will need to place the item in the appropriate type of bin and once placed inside you will scan the bin to confirm the item is stowed.
• Meeting Amazon goals for how many items need to be placed (this will depend on the warehouse, some have said 230 items an hour was OK, others noted expectaons were higher)
• Utilization and knowledge of handheld scanner
• Ensuring work area is clean and organized.

IT Engineer

Project: Installation of Modern IT Laboratory (Government of Ghana Senior High Schools).

• Configured routers, access points, and Layer 3 switches to ensure stable and efficient network operations
• Installed and set up Windows Server 2022, including Active Directory and Remote Desktop Services for centralized management.
• Handled software deployment, as well as configuration of access controls, file sharing, and security protocols.
• Trained ICT Heads of Departments and educators on system implementation, usage best practices, and troubleshooting strategies.
• Maintained detailed inventory records and prepared comprehensive technical reports to support decision-making and asset tracking.

IT Support Engineer

Provided technical support to over 250 employees, ensuring timely issue resolution and smooth IT operations.

• Installed, configured, and maintained hardware and software systems across the organization.
• Designed and developed a custom Leave Management web application to streamline internal HR processes.
• Managed data backup and recovery processes, along with secure network file sharing for optimized accessibility.
• Implemented security protocols, resolved system and network issues, and helped develop and enforce internal IT policies for better governance.

IT Technician & Graphic Designer

• Designed graphics and managed printing tasks for branding, signage, and marketing collateral, ensuring high-quality visual output.
• Carried out laser printer and MFP repairs to ensure smooth operation and reduce service interruptions.
• Diagnosed and resolved hardware, software, and network issues for desktops, laptops, and LAN/WAN environments.
• Installed and maintained operating systems, configured routers, switches, and access points, and managed both wired and wireless networks
• Delivered data backup, recovery solutions, and structured cable management to support reliable IT infrastructure